William Hill at a glance

Wide-ranging experience

William Hill is one of the best-known and most trusted names in the gambling industry.
We provide gaming and betting services across Retail, Online and Telephone channels.

16,600

We employ approximately 16,600 people around the world with a presence in the UK, Ireland, Israel, Bulgaria and Gibraltar.

Pie chart showing number of employees per sector by percentage
3

We offer our products to
customers in three ways: on
the high street, online and on the telephone.

Pie chart showing percentage revenue per sector
46:54

Our business is evenly balanced between gaming (46%) and betting (54%).


£253.0m
£997.9m

During 2009, we generated a profit of £253.0m from revenue of £997.9m.

Retail

The UK’s leading high-street bookmaker

We are the UK’s number one bookmaker with more than 2,300 shops across the UK and in Ireland, which equates to approximately 25% market share.

  • Over-the-counter betting on sports and other events
  • Gaming machines
Various Retail Images: William Hill shop front | William Hill shop | Gaming machine | Young woman
£14m

Money invested in expanding and renovating UK estate.

55

New shops opened during 2009.

8%

Increase in gaming machine gross win.

Online

A leading European operator

William Hill Online is one of Europe’s leading online betting and gaming companies through williamhill.com and a series of other gaming websites.

  • Sportsbook
  • Casino
  • Poker
  • Bingo
Various Online Images: Woman at computer | Tennis player | Gaming machine | Young man
1.3m

Unique active players.

+28%

New accounts acquired in 2009.

£157.8

Revenue per active player.

Telephone

One of the UK’s largest telephone betting operators

Telephone channel provides a personal service to around a quarter of a million customers from our call centres in Leeds and Sheffield.

  • Sports-betting services
Various Telephone Images: Telephone | Call centre | Horseracing | Man on the phone
113,700

Unique active customers.

600

Calls that can be taken simultaneously.

£44

Average bet in the Telephone channel.

©2010 William Hill PLC